Privacy Policy
Last Updated: November 10, 2026
This Privacy Policy describes how Suqian Shifang Haoyin Network Technology Co., Ltd., which operates the online store under the brand name Tavrren ("we," "us," or "our"), collects, processes, maintains, and shares personal information when visitors browse our website, purchase home decor products, or communicate with our customer support team.
Our online store uses Shopify's e-commerce platform to facilitate website operations, checkout, and order administration.
This policy should be read together with our other store policies.
1. Information We Collect
The information we collect varies depending on how you use our website and services. It may include the following:
Personal and Contact Information
Your name, email address, telephone number, billing information, and delivery address.
Order and Transaction Information
Details of home decor products purchased, order references, payment status, delivery information, and records relating to cancellations, returns, replacements, and refunds.
Payment Information
Payment confirmation details and transaction references needed to complete purchases and process refunds. Sensitive payment credentials are generally handled directly by the relevant payment service providers.
Account Information
If you create a customer account, we may collect login information, saved preferences, and other account-related details.
Technical and Browsing Information
Technical information such as your IP address, browser type, device characteristics, operating system, network information, pages visited, referral sources, and interactions with website features.
Customer Communications
Emails, messages, photographs, videos, and other materials you voluntarily provide when contacting us about decorative products, product details, orders, shipping, or after-sales support.
2. How We Obtain Information
Personal information may be collected through several channels, including:
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Information entered during checkout or customer account registration.
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Communications sent to our customer support team.
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Cookies and similar technologies operating on our website.
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Shopify and other service providers involved in website operations.
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Payment, shipping, and order fulfillment partners.
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Other lawful sources where collection is permitted by applicable regulations.
3. How We Use Personal Information
We may use collected information for purposes connected with operating our store and serving customers, including:
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Managing and maintaining the Tavrren online store.
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Reviewing orders and confirming payments.
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Preparing purchases and coordinating product delivery.
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Sending order confirmations and shipment notifications.
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Responding to questions about home decor products and product details.
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Handling order changes, cancellations, returns, replacements, and refunds.
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Managing customer accounts and saved preferences.
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Identifying suspicious transactions and reducing fraudulent activity.
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Monitoring website performance and improving the shopping experience.
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Sending promotional communications where legally permitted and consistent with customer preferences.
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Maintaining business records and meeting applicable legal obligations.
We do not intend to use personal information in ways that conflict with applicable privacy requirements.
4. Cookies and Similar Website Technologies
Our website may use cookies, pixels, and similar technologies to remember shopping preferences, maintain shopping cart sessions, support checkout, evaluate website performance, and provide advertising services where applicable.
You can manage certain cookie settings through your browser or available website privacy controls.
Disabling essential cookies may affect website functions, including shopping cart and checkout services.
Where applicable law requires consent before certain tracking technologies are used, we will provide the relevant consent mechanisms.
5. Sharing Information with Service Providers
We may share relevant personal information with third parties that help us operate our store, including:
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Shopify and other e-commerce technology providers.
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Payment processors and financial service providers.
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Shipping carriers and logistics partners.
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Warehousing and order fulfillment providers.
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Customer communication and support services.
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Website analytics and technical service providers.
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Advertising partners, where applicable.
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Fraud prevention and security service providers.
We share only information reasonably necessary for the relevant business purpose.
Information may also be disclosed when required by law, in response to valid legal requests, or when reasonably necessary to protect our customers, business operations, and legal interests.
6. Shopify and External Websites
Shopify provides the infrastructure used to operate our online store. Personal information submitted through our website may be processed by Shopify and other third-party providers involved in checkout and store administration.
These providers may handle information according to their own privacy policies.
Our website may also include links to external websites. Once you leave Tavrren, the privacy practices of those independently operated websites are governed by their respective policies.
We encourage visitors to review those policies before providing personal information to external services.
7. Information Storage and Security
We retain personal information for periods reasonably necessary to manage purchases, provide customer service, coordinate deliveries, process refunds, maintain business records, prevent fraud, resolve disputes, and meet applicable legal requirements.
The retention period may vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, alteration, loss, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
When information is no longer necessary, we will take appropriate steps to delete or anonymize it where applicable.
8. Your Privacy Rights and Choices
Depending on your location and applicable privacy laws, you may have the right to:
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Request access to personal information we maintain about you.
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Ask us to correct inaccurate or incomplete information.
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Request deletion of eligible personal information.
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Obtain information about certain data processing activities.
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Exercise applicable choices regarding promotional communications.
To submit a privacy-related request, contact:
We may need to verify your identity before processing certain requests.
Some information may need to be retained where necessary for legal compliance, transaction records, fraud prevention, or dispute resolution.
You may unsubscribe from promotional emails by following the instructions included in those messages. Essential communications concerning purchases, payments, and deliveries may still be sent.
9. Children's Privacy
Our store is intended for a general audience and is not specifically designed to collect personal information from children.
We do not knowingly collect children's personal information in violation of applicable law.
If you believe a child has provided personal information improperly, please contact service@tavrren.com so we can review the situation and take appropriate steps.
10. International Data Transfers
Tavrren is operated by Suqian Shifang Haoyin Network Technology Co., Ltd., a company based in China.
Our e-commerce platform and service providers may operate in different countries. As a result, personal information may be stored or processed outside the country where you reside.
Where required by applicable law, appropriate safeguards will be applied to relevant international transfers of personal information.
11. Updates to This Privacy Policy
We may revise this policy when our business operations, website features, service providers, or legal requirements change.
Any updated version will be published on this page with a revised effective date.
Where required by law, additional notice will be provided for significant changes.
12. Contact and Business Information
For questions about this Privacy Policy, personal information, or privacy-related requests, please contact:
Brand Name: Tavrren
Company Name: Suqian Shifang Haoyin Network Technology Co., Ltd.
Email: service@tavrren.com
Phone: +86 15996780877
Business Address:
No. 40, Group 6, Erxing Village, Sangxu Town, Shuyang County, Suqian City, Jiangsu Province, China.