Contact Us
We're Here to Help
At Tavrren, customer assistance is an important part of your shopping experience. Whether you need help understanding an accessory, checking an order, or resolving a delivery issue, our support team is ready to assist.
Customer Support
Email: service@tavrren.com
Phone: +86 15996780877
For existing orders, please include your order number and the email address used during checkout. This helps us identify your purchase and respond more efficiently.
Store Operator
Tavrren is operated by Suqian Shifang Haoyin Network Technology Co., Ltd.
Our company handles store administration, order coordination, customer enquiries, delivery assistance, and return and refund requests.
Business Information
Brand Name: Tavrren
Company Name: Suqian Shifang Haoyin Network Technology Co., Ltd.
Business Address:
No. 40, Group 6, Erxing Village, Sangxu Town, Shuyang County, Suqian City, Jiangsu Province, China.
Customer Service Email: service@tavrren.com
Customer Service Phone: +86 15996780877
Shipping Assistance
If your package is delayed, tracking information has not updated, or you cannot locate a delivered parcel, contact us with your order details.
We will review the available shipping information and help determine the appropriate next steps.
Returns and Refund Assistance
If you would like to request a return, refund, or replacement, please email us before mailing the product.
Our team will review your request and provide the relevant instructions. Please wait for authorization before sending any item back.
The registered business address is not an authorized return destination unless we specifically confirm otherwise.
We appreciate your interest in Tavrren and look forward to assisting you.